.task-actions{font-size:1.2rem;line-height:1.5;align-items:center;justify-content:space-between;width:5.75rem}.task-description{margin-left:2rem!important}.k-dropdown .k-dropdown-wrap{border-color:#000}.fa>b,.fas>b{margin-left:3PX;font-weight:500;font-size:17px;font-family:Montserrat,Helvetica,Arial,serif}.selected-value{width:18px;height:18px}.item-template-select,.selected-value{display:inline-block;vertical-align:middle;background-size:100%;margin-right:5px;border-radius:50%}.item-template-select{width:40px;height:40px}#multiSelectCopies-list .k-item,#multiSelectUser-list{line-height:1em;min-width:300px}#multiSelectCopies-list .k-item,#multiSelectCopies-list .k-item.k-state-hover,.k-material #multiSelectUser-list,.k-materialblack #multiSelectUser-list{padding-left:5px;border-left:0}#multiSelectUser-list .k-item>span{box-sizing:border-box;display:inline-block;vertical-align:top;margin:20px 10px 10px 5px}#multiSelectUser-list .k-item>span:first-child{box-shadow:inset 0 0 30px rgba(0,0,0,.3);margin:10px;width:50px;height:50px;border-radius:50%;background-size:100%;background-repeat:no-repeat}#multiSelectUser-list h3{font-size:1.2em;font-weight:400;margin:0 0 1px;padding:0}#multiSelectUser-list p{margin:0;padding:0;font-size:.8em}#multiSelectCopy-list .k-item>span{box-sizing:border-box;display:inline-block;vertical-align:top;margin:20px 10px 10px 5px}#multiSelectCopy-list .k-item>span:first-child{box-shadow:inset 0 0 30px rgba(0,0,0,.3);margin:10px;width:50px;height:50px;border-radius:50%;background-size:100%;background-repeat:no-repeat}#multiSelectCopy-list h3{font-size:1.2em;font-weight:400;margin:0 0 1px;padding:0}#multiSelectCopy-list p{margin:0;padding:0;font-size:.8em}.status_icon{background-color:#4cd137;position:absolute;right:0;bottom:5px;height:15px;width:15px;border:3px solid #fff;border-radius:50%}.offline{background-color:#a0a0a0!important}.blink_me{animation:blinker 2s linear infinite}@keyframes blinker{50%{opacity:0}}.is-chechklist-group{background:#ea5455!important;font-weight:700!important}.is-chechklist-group,.is-checklist-header{color:#fff!important;font-size:14px!important}.is-checklist-header{background-color:#ff9f43!important}.blog-shadow-dreamy{box-shadow:0 1px 2px rgba(0,0,0,.07),0 2px 4px rgba(0,0,0,.07),0 4px 8px rgba(0,0,0,.07),0 8px 16px rgba(0,0,0,.07),0 16px 32px rgba(0,0,0,.07),0 32px 64px rgba(0,0,0,.07)}.animategrid{box-shadow:0 4px 25px 0 rgba(0,0,0,.1)}.animategrid td[role=gridcell]{transition:box-shadow .3s linear}.animategrid tr[role=row]:hover{box-shadow:0 1px 2px rgba(0,0,0,.07),0 2px 4px rgba(0,0,0,.07),0 4px 8px rgba(0,0,0,.07),0 8px 16px rgba(0,0,0,.07),0 16px 32px rgba(0,0,0,.07),0 32px 64px rgba(0,0,0,.07)}.header-checklist{text-align:center;font-weight:700}.context-menu{margin-bottom:5px!important}.context-menu.delete{background-color:#d65244!important;color:#fff!important}.context-menu.report{background-color:#5caadd!important;color:#fff!important}.gradient-background-processing{background:#16bf8e;background:linear-gradient(90deg,#16bf8e,#00b5b5 24%,#16bf8e 100%,#fff 0)}.k-grid-toolbar{padding:0}.button-add-new{float:right}.button-add-new button{padding:.9rem 2rem}.k-grid-toolbar a[role=button]{padding:.55rem 2rem}.container{display:block;position:relative;padding-left:35px;margin-bottom:12px;cursor:pointer;font-size:22px;-webkit-user-select:none;-moz-user-select:none;user-select:none}.container input{position:absolute;opacity:0;cursor:pointer;height:0;width:0}.checkmark{position:absolute;top:0;left:0;height:25px;width:25px;background-color:#eee}.container:hover input~.checkmark{background-color:#ccc}.container input:checked~.checkmark{background-color:#2196f3}.checkmark:after{content:"";position:absolute;display:none}.container input:checked~.checkmark:after{display:block}.container .checkmark:after{left:9px;top:5px;width:5px;height:10px;border:solid #fff;border-width:0 3px 3px 0;transform:rotate(45deg)}.priority-high{-webkit-animation-direction:normal!important;-webkit-animation-duration:1.2s!important;-webkit-animation-iteration-count:infinite!important;-webkit-animation-name:colours!important}.notify-badge{position:absolute;right:-1px;top:-9px;background:rgba(0,0,0,.1);text-align:center;border-radius:30px 30px 30px 30px;color:#fff;padding:.5px;height:16px;width:15px;font-size:9px}.k-filter .k-filter-container,.k-filter .k-filter-preview{margin-bottom:0}#dateRangePicker{float:right;cursor:pointer;padding:5px 10px;border:1px solid #ccc;min-width:280px;width:auto;height:40px;margin-top:1rem}#dashboard-analytics .card{margin-bottom:.5rem!important}.card-ticket-type{margin-right:10px!important}.image_outer_container{display:inline-block;vertical-align:middle;margin-top:auto;margin-bottom:auto;border-radius:50%;position:relative;width:40px}.image_inner_container{border-radius:50%;padding:5px}.image_inner_container img{height:32px;width:px;border-radius:50%;border:1px solid hsla(0,0%,92.9%,.815)}.image_outer_container .status_icon{background-color:#4cd137;position:absolute;right:0;bottom:5px;height:15px;width:15px;border:3px solid #fff;border-radius:50%}.image_outer_container .offline{background-color:#a0a0a0!important}.alert-success{color:#155724!important;background-color:#b9f5c7!important;border-color:#c3e6cb!important}.alert-info{color:#266870!important;background:#b8e8f7!important}.alert-danger{color:#721c24!important;background-color:#f8d7da!important;border-color:#f5c6cb!important;color:#0c5460!important;background-color:#d1ecf1!important;border-color:#bee5eb!important}.alert-warning{color:#856404!important;background-color:#fff3cd!important;border-color:#ffeeba!important}#divLoading{display:none}#divLoading.show{display:block;position:fixed;z-index:2000;background-image:url(/images/block.gif?098b257f8b1b4e89cd2c60bdc1c223df);background-color:#666;opacity:.4;background-repeat:no-repeat;background-position:50%;left:0;bottom:0;right:0;top:0}#loadinggif.show{left:50%;top:50%;position:absolute;z-index:101;width:32px;height:32px;margin-left:-16px;margin-top:-16px}.radio-custom{opacity:0;position:absolute}.radio-custom,.radio-custom-label{display:inline-block;vertical-align:middle;margin:5px;cursor:pointer}.radio-custom-label{position:relative;margin-top:-6px}.radio-custom+.radio-custom-label:before{content:"";background:#fff;display:inline-block;vertical-align:middle;width:20px;height:20px;padding:2px;margin-right:10px;text-align:center;font-size:22px;border-radius:50%}.radio-down+.radio-custom-label:before{content:"\F165";font-family:FontAwesome;color:#acacac}.radio-up+.radio-custom-label:before{content:"\F164";font-family:FontAwesome;color:#acacac}.radio-down:checked+.radio-custom-label:before{content:"\F165";font-family:FontAwesome;color:#f4516c}.radio-up:checked+.radio-custom-label:before{content:"\F164";font-family:FontAwesome;color:#34bfa3}.radio-custom:focus+.radio-custom-label{outline:1px solid #ddd}#filter-selected{font-weight:500;color:#7367f0}.color-forms{color:#a1c639}.color-red{color:#dc143c;opacity:.8}.gradient-card{background-image:linear-gradient(90deg,#fff,#f5f5f5)}.hover-effect{transition:all .3s ease}.hover-effect:hover{transform:scale(1.05);outline:3px solid #007bff;outline-offset:-3px}@keyframes fadeInUp{0%{opacity:0;transform:translateY(20px)}to{opacity:1;transform:translateY(0)}}.animated-card{opacity:0;animation-name:fadeInUp;animation-duration:1s;animation-timing-function:ease-out;animation-fill-mode:forwards}.btn-secondary{border-color:#6c757d!important;background-color:#6c757d!important}.whagons-lv{font-size:1.1rem;font-weight:500}.whagons-lv .row:hover{background-color:#f5f5f5;cursor:pointer;padding:5px}.whagons-form label{font-size:1.2rem!important}.k-grid .k-grid-search{width:35em}.badge{border-radius:.5rem}.k-grid-configuration [data-field=name],.k-grid-configuration [data-field=username]{font-size:1.1rem}.k-grid-configuration [data-field=message]:hover,.k-grid-configuration [data-field=name]:hover,.user-fullname:hover{text-decoration:underline;cursor:pointer}.btn-instructions{background-color:#f76201;color:#fff}.btn-category,.fs12{font-size:1.2rem}.k-grid-configuration td,.k-grid-configuration th{padding:.25rem .75rem}.k-grid-configuration .k-button{border-color:#000}.k-grid-main .k-button{color:grey}.k-grid-main .k-button:hover{border-color:#000;color:grey}.k-grid-configuration .k-grid-header .k-header{font-size:1.2rem}.k-label span{font-size:1.1rem}.k-label span:hover{font-size:1.2rem;text-decoration:underline}span.k-i-filter{padding-top:5px}.custom-switch.custom-switch-lg .custom-control-label{padding-left:3rem;padding-bottom:2rem}.custom-switch.custom-switch-lg .custom-control-label:before{height:2rem;width:3.75rem;border-radius:4rem}.custom-switch.custom-switch-lg .custom-control-label:after{width:calc(2rem - 4px);height:calc(2rem - 4px);border-radius:2rem}.custom-switch.custom-switch-lg .custom-control-input:checked~.custom-control-label:after{transform:translateX(1.75rem)}.user-fullname{font-size:1.1rem;padding-left:8px!important}#gridTicket .chip{font-size:.9rem}.toast-message{font-size:24px}.ticket-name-col{cursor:pointer}.ticket-name-col span{font-size:1.3rem}.ticket-name-col span:hover{font-size:1.5rem;color:#27c1a7;font-weight:700}.ticket-name-col p:hover{font-size:1.3rem}.task-description:hover{font-size:1.3rem!important;cursor:pointer}.ticket-stat:hover{font-size:1.3rem;cursor:pointer}.ticket-status{font-size:1.2rem}.ticket-status:hover{box-shadow:0 0 0 .2rem rgba(0,123,255,.25)}.ticket-code:hover{font-size:1.3rem;font-weight:700}.ticket-spot{font-size:1.3rem;color:grey}.ticket-attachment{cursor:pointer}.ticket-attachment:hover{font-size:1.6rem}.ticket-priority{font-size:1rem;color:grey}.ticket-priority:hover{cursor:pointer;font-size:1.4rem;color:grey}.ticket-created-at{font-size:1rem;color:grey}.clip-file{font-size:1.3rem}.btn-note:hover{font-size:1.5rem}.ticket-note{text-align:left;display:block;font-size:1.3rem;float:right;padding:.75rem 1rem;margin:0 20px 10px 0;clear:both;color:#fff;background:#47887d;border-radius:1rem}.link-note{overflow:hidden;text-overflow:ellipsis;white-space:nowrap;max-width:650px}.link:hover{text-decoration:underline}.k-pager-numbers .k-state-selected{border-color:#27c1a7!important;background-color:#27c1a7!important}.k-grid-header .k-header-column-menu.k-state-active,.k-pager-wrap .k-link{background-color:#27c1a7!important;color:#fff!important}#contextMenuTicket{font-family:Arial,Helvetica,sans-serif!important;color:#484444!important}.help-icon{position:absolute;right:0}.help-icon:hover .fas{color:red;transition:color .3s ease-in-out}.progress-bar-sla{position:relative;width:100%;height:20px;background-color:#ddd;border-radius:5px}.progress-bar-section-sla{height:100%;border-radius:5px;position:absolute;font-size:16px;top:0;left:0;white-space:nowrap}.time-sla{background-color:#2ecc71;color:#6a6565;padding-left:40px}.progress-bar-animation{position:absolute;top:0;left:10px;bottom:0;width:100%;border-radius:5px;display:flex;justify-content:left;align-items:left}.fa-spinner{font-size:18px;color:#fff}.asset-name:hover{background-color:#d3d3d3;cursor:pointer}.icon-top-menu:hover{box-shadow:0 0 0 .2rem rgba(0,123,255,.25);color:#007bff;font-size:2rem;transition:border-width .3s ease-in-out}.profile-picture-small:hover{border:4px solid #27c1a7;height:60px;width:60px;transition:border-width .3s ease-in-out}.card-ticket-type:hover{outline:3px solid #27c1a7;outline-offset:-3px}@keyframes blinking{0%{opacity:1}50%{opacity:.2}to{opacity:1}}.blinking{animation:blinking 2s infinite}.custom-no-records{padding:4px;border-radius:4px;text-align:center;font-size:1.5rem;color:#000}.grid-span-name:hover{text-decoration:underline}.card-report{border:1px solid #27c1a7;transition:border-width .3s ease-in-out}.button-action-multiselect{display:inline-block;padding:10px 20px;border-radius:50px;background-color:#fff;color:#4e4a4a;text-align:center;text-decoration:none;box-shadow:0 1px 3px rgba(0,0,0,.4);border-width:0;margin-left:14px}.button-action-multiselect:active,.button-action-multiselect:hover{background-color:#27c1a7;color:#fff}.button-action-multiselect:active{box-shadow:0 1px 2px rgba(0,0,0,.4)}.fa-1-4x{font-size:1.2rem}input.ticketCheckbox[type=checkbox]:checked{background-color:#27c1a7;width:25px}input.ticketCheckbox[type=checkbox]:checked:after{content:"\2714";color:#fff}input.ticketCheckbox[type=checkbox]{text-align:center;display:table-cell;vertical-align:middle;width:20px;height:20px;-webkit-appearance:none;-moz-appearance:none;appearance:none;border-radius:20%;border:1.5px solid #444746;box-shadow:none;font-size:15px;font-weight:700}.k-state-selected{background-color:#dce6eb!important;color:#fff!important}.span-info i{font-size:17px;cursor:pointer;margin-left:5px;color:#878d8f}.span-info:hover i{font-size:22px;color:#00c3ff!important}.progress-sla{cursor:pointer;font-size:1.1rem!important;text-align:left!important;margin-bottom:2px!important}.progress-sla:hover{font-size:1.4rem!important;font-weight:700}.fa-sla{color:#fff;margin-right:10px}.sla-ticket-finished{font-size:10px;padding-left:5px;padding-right:5px;cursor:pointer}.sla-ticket-finished:hover{font-size:14px;padding-left:5px;padding-right:5px}.checkbox-list{list-style:none;padding:0;margin:0}.checkbox-list li{margin-bottom:15px;display:flex}.checkbox-list label{display:flex;align-items:center;font-size:18px}.checkbox-list input[type=checkbox]{-webkit-appearance:none;-moz-appearance:none;appearance:none;width:24px;height:24px;border:2px solid #3498db;border-radius:4px;margin-right:10px;cursor:pointer}.checkbox-list input[type=checkbox]:checked{background-color:#3498db}.checkbox-list input[type=checkbox]+label{color:#333}.boton-share,.checkbox-list input[type=checkbox]:checked+label{color:#3498db}.boton-share{background-color:#f5f3f3;border:2px solid #3498db;padding:10px 20px;text-align:center;text-decoration:none;display:inline-block;cursor:pointer;margin:10px}.boton-share:hover{background-color:#3498db;color:#fff}.bg-sla-response{background-color:#7b95e8}.text-duedate{color:#b8c2cc!important}.k-state-selected .text-duedate{color:#292525!important}.shadow-box-pdf{box-shadow:0 0 10px rgba(0,0,0,.1)}.disabled-user{opacity:.5;pointer-events:none}.label-disabled{color:red;font-style:italic;font-size:.9em;margin:0;padding:0}.icon-right{position:absolute;top:2px;right:0;z-index:2;display:block;width:2.5rem;height:2.5rem;line-height:2.5rem;text-align:center}.icon-right i{color:#000;cursor:pointer;transition:color .3s ease,transform .1s ease}.icon-right i:hover{color:red}.icon-right i:active{transform:scale(1.5);transition:transform .3s ease}.tableTooltip{position:relative;color:#000;padding:5px;margin:15px 20px;text-align:left}.tableTooltip tr{border-bottom:1px dotted #000}